My mower won't start, died, or my deck won't turn on. Why?
We have a check list for that! Here are some simple things to check that almost any user can do: 1. Does it have fuel? Silly, we know, but as busy as we all are it is easy to think you filled it last time. 2. Did it die with the PTO switch on? Your mower won't start with this engaged. 3. Check your lift. The power lift has a safety so the deck won't engage if it is lifted and that can be triggered by bumps. 4. If you have a liquid cooled, how is your screen behind your seat? A mower with an engine about to overheat to the point of failure will shut off the mower to save itself. (Please note: the safety alarm and shut off are not indications it is time to clean your screen but fail safes that trigger at temperatures high enough to take significant hours off the life of your engine.)
More technically advanced things: 1. There is a blue wire that runs to the starter. Is it properly attached on both sides? 2. Are your arm switches working? Try moving the arms around a bit then turning the engine over. Do you hear an audible click? 3. Do you have a bad fuse? 4. Is your fuel clean? 5. Seriously, check your fuel, even if you are sure. From single blades of grass stuck in elbows to bees, beetles, flies, and spiders. We see it all the time. We had a customer come in with a tractor. He had lots of people look at it and they checked everything spending hundreds. He was sure it was not fuel. How could it be? It would run well for a long time then die, but start right back up. He even put fresh fuel in it more than once since the issue started. His issue was a simple bee that would float around and block the fuel tube from time to time, Once it starved of fuel and died the pickup lost suction and the bee would float away again.
How do I unlock my Hydro Transmissions so I can pull my mower?
If you are only going a few feet you can pull it very slowly, slower than walking. If you are towing a longer distance we have a chart here:
Until we know what you need, we don't know if you should. We want you as a customer but not if we can't provide you with what you need. We like happy customers even if that means sending them to someone who can better help them. We do have tips. 1. Make sure the dealer or store you buy from can provide you with friendly service and warranty work. If they recommend you go to another location, meet them and verify this before you buy. 2. See what others have to say. Watch YouTube, read reviews, public webpages, and ask around.
Can I use my sales tax exemption?
Yes. We require an Indiana ST-105 form properly filled out and signed. We may request a new form if it has been some time since we received one or you make a large perchance. If you have any questions about your eligibility, your tax professional can help. You can fill and print an ST-105 here:
We sell Kubota small engine parts but not parts exclusive to Kubota Tractors or UTVs. Some parts may cross over, if you would like to bring them in we can try to match them but we can not use Kubota Tractor parts books or order parts from the Kubota Tractor division.
How do I know what carb I need?
Check this out!
When did you open?
We opened September, 1959.
Are we still a family business?
Yes. We have 6 employees. We have Butch who is Ray Claussen's son. Ray started the business. As well as Chris who is Butch's son, Mandy who is Chris' sister in law, Savannah who is Chris's Daughter, Keegan, Chris' soon to be son in law, and Joe a long time employee and trusted family friend.
Did you just start selling KIOTI's?
We have been selling KIOTIs since before 2000, so over 20 years. Funny enough, no one actually knows when we became a KIOTI dealer. In 2004 KIOTI moved their headquarters to a new location near the original and for some reason a good amount of paperwork was lost in the transition. Our dealership date was set to 2004 by default but we have a photo we took of an LK 3504 we sold taken in 2000. So we know for sure we became a dealer between 1993 when KIOTI was established in the US and 2000 based on the photo but we are almost positive it was closer to 1995. Either way, we have a long history with the company.
How long have you sold Grasshopper?
We have been an award winning Grasshopper dealer since 1997 but we were selling them long before that. We know of many mowers still in use we sold in the mid 90s. It started when a customer wanted to order a Woods mower. He loved it, so we ordered some for stock. Soon they had a dedicated following with our customers. When paperwork between the two companies got in the way of orders getting filled by Woods we went to the source, Grasshopper. After explaining this same story a hand full of times, that following switched colors and is still going strong today.
Our website is designed in house and updated almost daily. Because of this it is a dynamic and ever growing body of information influenced by feedback from customers like you. Check back often and feel free to take some time and explore.